Issue

This is the baseline class for all Jira issue events such as Post functions and Listeners

This Issueclass encapsulates functionality for interacting with one Jira issue.

It includes properties and methods for various actions such as checking if an issue is a subtask, if it has a parent, attachments, comments, links, subtasks, etc.

It also provides methods for editing issues, deleting them, linking them to other issues, transitioning their status, and fetching comments. Additionally, it allows adding comments, setting properties, and provides a string representation of the issue. The class utilizes threading for certain operations to run asynchronously.

Usage

Below you can check examples of usage for this class.

Expression	Type	Parameters	Example Output
issue.is_subtask	PROPERTY	NONE	True or False BOOL
issue.has_parent	PROPERTY	NONE	True or False BOOL
issue.has_attachments	PROPERTY	NONE	True or False BOOL
issue.has_comments	PROPERTY	NONE	True or False BOOL
issue.has_links	PROPERTY	NONE	True or False BOOL
issue.last_comment	PROPERTY	NONE	True or False BOOL
issue.has_subtasks	PROPERTY	NONE	True or False BOOL
issue.is_resolved	PROPERTY	NONE	True or False BOOL
issue.is_overdue	PROPERTY	NONE	True or False BOOL
issue.linked_issues	PROPERTY	NONE	[<Issue Object>, <Issue Object> … N] (list[Issue]) if issue has linked issues, if not - returns an empty list []
issue.parent_summary	PROPERTY	NONE	"Find Replicants” STR
# Get the parent from any level in the hierarchy if available issue.parent issue.parent.parent issue.parent.parent.parent .... issue.parent.parent.parent.parent.parent.parent (lol)	PROPERTY	NONE	<Issue Object> OBJECT
# Get the child issues if any issue.child	PROPERTY	NONE	[<Issue Object>, <Issue Object> … N] (list[Issue]) if issue has child issues, if not - returns an empty list []
# Get the siblings (same parent issue) issue.siblings	PROPERTY	NONE	[<Issue Object>, <Issue Object> … N] (list[Issue]) if issue has siblings issues, if not - returns a list with the trigger issue inside.
# Get the parent status issue.parent_status	PROPERTY	NONE	"Done", "In Progress”, “To Do" STR
# Get common data issue.summary issue.description issue.status issue.reporter issue.assignee issue.resolution issue.priority	PROPERTIES	NONE	ANY
# Get the issue changelog issue.changelog	PROPERTY	NONE	[<Dict of changelog items>, … ] Example of one changelog item: Expand to see example output { "id": "12210", "author": { "self": "https://[REDACTED]/rest/api/2/user?accountId=[REDACTED]", "accountId": "[REDACTED]", "emailAddress": "[REDACTED]", "avatarUrls": {...}, "displayName": "[REDACTED]", "active": true, "timeZone": "America/Sao_Paulo", "accountType": "atlassian" }, "created": "2024-05-02T10:36:40.404-0300", "items": [ { "field": "Attachment", "fieldtype": "jira", "fieldId": "attachment", "from": null, "fromString": null, "to": "10023", "toString": "backup.zip" } ] }
# Get the issue comments issue.comments	PROPERTY	NONE	[<Dict of comment items>, … ] Example of one comment object Expand to see example output [ { "self": "https://[REDACTED]/rest/api/2/issue/10335/comment/10041", "id": "10041", "author": { "self": "https://[REDACTED]/rest/api/2/user?accountId=[REDACTED]", "accountId": "[REDACTED]", "emailAddress": "[REDACTED]", "avatarUrls": {...}, "displayName": "[REDACTED]", "active": true, "timeZone": "America/Sao_Paulo", "accountType": "atlassian" }, "body": "comment body here", "updateAuthor": { "self": "https://[REDACTED]/rest/api/2/user?accountId=[REDACTED]", "accountId": "[REDACTED]", "emailAddress": "[REDACTED]", "avatarUrls": {...}, "displayName": "[REDACTED]", "active": true, "timeZone": "America/Sao_Paulo", "accountType": "atlassian" }, "created": "2024-06-26T17:25:30.508-0300", "updated": "2024-06-26T17:25:30.508-0300", "jsdPublic": true } ]
# Copies information from another issue issue.copy_field_from(source_issue_key: str, fieldKey: str)	FUNCTION	`source_issue_key (str)` `fieldKey (str)`	NONE Copies the value of another issue if this issue exists
# Copies data from one field to another (same issue) issue.copy_field_value(source_field: str, target_field: str)	FUNCTION	`source_field (str)` `target_field (str)`	NONE Copies the value from a field to another in the same issue
# Assign an issue issue.assign_to(issue.fields.reporter) # OR issue.assign_to(issue.fields.reporter.accountId) # Accepts both	FUNCTION	`user.accountId (str)` `user (dict)`	NONE Assigns an issue if user has assignable user permission
# Set the value of a field (performance approach) issue.set('field', 'value') issue.set('labels', ['label1', 'label2']) issue.set('summary', 'new summary') issue.set('customfield_10000', 'my info') Information on the “Value" should match expected data by the field type.	FUNCTION	`field (str)` `value (any)`	NONE
issue.set_due_date(due_date) # Expects YYYY-MM-DD eg.: 2021-04-21	FUNCTION
# Links an Issue to another issue.link_to("ISSUE-456", "Relates to")	FUNCTION	`related_issue (str)` `link type name (str)`	RESPONSE
# Transition one issue AND (optionally) update fields issue.transition("in progress", customfield_10000="ABC")	FUNCTION	`target_status_name (str)` `**kwargs(any)`	NONE
# Add a comment (internal or external) issue.add_comment(message, internal=False)	FUNCTION	`message (str)` `internal (bool)`	NONE
# Set a custom property for the issue issue.set_property(key="custom_key", value="custom_value")	FUNCTION	`key (str)` `value (any)`	NONE
# Get a custom property for the issue issue.get_property(key="custom_key")	FUNCTION	`key (str)`	ANY Value set previously on `issue.set_property`
# Calculate the time the issue spent in each status issue.time_in_status()	FUNCTION	NONE	DICT {“Done": 120304, “In Progress": 20012}
# Handle Labels issue.add_label("your-label") issue.remove_label("your-label")	FUNCTION	`label (str)`	NONE
# Issue Notification issue.notify( subject, html, text, users=[], assignee=True, reporter=False, voters=False, watchers=False ) Users must be a list of accountIds ["accountId1", "accountId2"... etc]	FUNCTION	`subject (str)` `html (str)` `text (str)` `users (list[str])` `assignee (bool)` `reporter (bool)` `voters (bool)` `watchers (bool)`	NONE
issue.delete() # permanently deletes the issue	FUNCTION	NONE	NONE

Examples

issue = Issue("TEST-123")

issue.transition("In Progress")
issue.assign(issue.fields.reporter)

if issue.has_parent:
   if issue.parent_status == "To Do":
      issue.parent.transition("In Progress")

if issue.is_subtask:
   issue.add_comment("Started working on Issue", internal=True)

if issue.is_overdue:
   issue.add_comment("The issue is now overdue", internal=False)
   issue.add_label("overdue")